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Best Practices For Government Website Design: Information Architecture

When constituents come to your website, it’s likely they are looking for something in particular. How quickly they are able to find what they are ...

Most Commonly Searched Online Government Forms

It’s hard to believe, but many government agencies, at the federal, state and local level, still haven’t embraced the..

What is Change Management?

Using Change Management to Determine Which Forms to Digitize and How to Do it SeamlessDocs has been working with U.S...

How municipalities have innovated SBA grant applications

Government agencies across the nation have long discussed the need to increase the speed of execution and agility of services..

What is the CARES Act: Everything You Need to Know

It's easy to get "deep in the weeds" of the CARES Act.  

Building A Digital Government - Where to Begin

As consumers grow ever more accustomed to conducting business on their smartphones, online, or in the cloud, government..

How Local Governments Are Using Online Services To Help Businesses Reopen

Recently one of our partners—Joseph Gacioch, City Manager for Ferndale, MI—participated in a helpful webinar with the Michigan..

What To Know Before Implementing eSignatures in Your Government Agency

If you work in the public sector, and your department or agency is evaluating electronic signature (eSignature) or digital..

Four Benefits of Online Payment Processing

Can you imagine still having to visit your bank to make a mortgage payment? Or what about a hurried visit to your utilities..

How Government Agencies Are Using Forms For Telework & Work From Home

Over the last two weeks, thousands of municipalities have worked hard to determine the best mode of operation while ensuring..

How Government Agencies are Sharing Coronavirus Updates and Information with Citizens and Employees

In the midst of extraordinary circumstances, government agencies across the country are working tirelessly to address the..

5 Tips for a Successful GovTech Rollout

It seems as though everywhere you look this year, there's a negative news story about government technology. Case in point:..

What Are Online Government Services?

As an industry, we must zoom out on the definition of online government services. Too many agencies only think of online..

GMIS Meets 2019 Recap

Change is afoot in the government tech space, and managing that change was top of mind for everyone I spoke with at the recent..

Champions of Local Government - Innovation and Change in the Public Sector

Government can get a bad wrap as big and slow. In a previous post, I discussed the challenges of software procurement in the..

Social Media Best Practices for Grassroots Citizen Engagement

Many local governments understand that social media can help make them more accessible to constituents. Social media can be..

Best Practices for Government Website Design: Mobile Responsive

Recent data, surveys, and legislation reveal that 2019 will be an important year for making government websites..

Best Practices In Government Web Design

The private sector places a lot of emphasis on optimizing web design for the user experience. But what exactly does user..

5 Best Practices for City Government Digital Projects

In our Guide to Digitizing Government, we laid out some of the biggest reasons why city governments should be focusing on..

How Much Time and Money Can Cities Save When They Go Digital

A lot of local government administrators balk at digitization projects, in part because they think going digital must be very..